1. Shipping Coverage
We offer shipping services across all Emirates of the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Umm Al-Quwain, and Ras Al Khaimah.
2. Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
- Standard Delivery: 2-5 business days.
- Express Delivery: 1-2 business days (available for select locations).
4. Shipping Charges
- Standard Shipping: AED XX (Free shipping for orders above AED XX).
- Express Shipping: AED XX (Additional charges apply).
- Delivery charges may vary based on the customer's location and order weight.
5. Shipment Tracking
- A tracking number will be provided once the order has been dispatched.
- Customers can track their shipment through the courier company's website or by contacting our support team.
6. Cash on Delivery (COD)
- COD is available for select locations with an additional fee of AED XX.
- Customers must ensure correct delivery details to avoid delays.
7. Failed Delivery Attempts
- If the recipient is unavailable, the courier will attempt redelivery.
- After multiple failed attempts, the order may be returned to us, and additional shipping charges may apply for re-shipping.
8. Damaged or Lost Shipments
- If your order arrives damaged, please contact us within 24 hours with photos of the damage.
- Lost shipments will be investigated with the courier. Refunds or replacements will be issued based on the outcome.
9. International Shipping
- Currently, we ship only within the UAE. (Modify if you offer international shipping).
10. Contact Us
For any shipping-related inquiries, reach out to us at:
📧 [kk3902505@gmail.com]
📞 [03036391991]